Shipping policy

 

Shipping Policy

 


 

Order Processing

 


All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving payment confirmation.


If we are experiencing a high volume of orders, processing times may be delayed. We will notify you if there is a significant delay with your order.

 

 

 

Shipping Rates & Delivery Estimates

 


Shipping charges for your order will be calculated and displayed at checkout.


Estimated delivery times are provided for guidance only and begin from the date of dispatch, not the date of order.


Delivery times may vary depending on:

 

  • Courier performance

  • Delivery location

  • External factors outside our control (including weather, customs delays, or industrial action)

 

 

 

 

Dispatch & Risk

 


Once an order has been dispatched, risk in the goods passes to the customer, in accordance with UK business law.


We are not responsible for delays, loss, or damage caused by the courier once the order has been handed over, except where required by law.

 

 

 

Delivery Issues

 


Customers must inspect goods immediately upon delivery.


Any issues, including:

 

  • Missing items

  • Incorrect items

  • Damage in transit

 


must be reported to us within 48 hours of delivery by emailing:

📧 Sales@GloveHub.co.uk


Failure to notify us within this timeframe may affect our ability to investigate or resolve the issue.

 

 

 

Incorrect Delivery Details

 


Customers are responsible for providing accurate shipping information.


We are not liable for:

 

  • Delays or non-delivery due to incorrect addresses

  • Additional costs incurred due to redelivery or return to sender

 


Any additional shipping costs arising from incorrect details will be charged to the customer.

 

 

 

International Shipping

 


We may offer international shipping. Customers are responsible for:

 

  • Import duties

  • Taxes

  • Customs clearance fees

 


These charges are not included in our prices and are the responsibility of the customer.

 

 

 

Force Majeure

 


We shall not be held liable for failure or delay in delivery caused by events beyond our reasonable control, including but not limited to natural disasters, acts of government, strikes, pandemics, or courier service disruptions.

 

 

 

Contact

 


For shipping-related enquiries, please contact:

📧 Sales@GloveHub.co.uk